Case studies

Designed for people, built for retailers. Measurable retail wins from leading consumer brands. With Ingrid, you can optimize your delivery and returns strategy while offering the best-in-class customer experience.

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Exclusive insights from the UK's top 100 retailers

Paul Smith hits a 95% sell-through rate with ship-from-store

Learn how omnichannel fashion brands connect local stock to online demand with in-store fulfillment.

NA-KD increases shipping revenue by 82%

A/B test your free shipping threshold to cut the cost pressure of logistics

Apoteket grows shipping revenue by 75% using data analytics

Here's how your e-commerce business can turn logistics into a real revenue driver

Norway's e-commerce giants cuts online returns to 4%

Learn how you can simplify, automate, and reduce your e-commerce returns

ZOO.se transforms express delivery into a profit center

Here’s how you can grow revenue and customer satisfaction with a premium delivery experience

Cellbes handles 77% of customer queries with a tracking bot integration

Discover how to optimize order tracking and free up your brand’s internal resources

Nordic Nest dynamically calculates 10M+ delivery costs for Google Shopping ads

Here’s how you can manage complex delivery data in search and social feeds across global markets

Babyshop increases AOV by 11% and shipping revenue by 4%

Boost your shipping revenue with Ingrid Checkout A/B Testing

SkalHuset boosts AOV by 12% in Norway

Find out what delivery strategy resonates with your target market to optimize your bottom line

Hubso converts 30% of returns to direct exchanges

Create an easy one-click returns and exchange experience for your customers

IDEAL OF SWEDEN boosts conversion by 17% in Germany

Should you offer free shipping? Use data to find the best delivery strategy in any market

Kronans Apotek boosts net margin by 11% with delivery A/B testing

Experiment with profitable delivery pricing and promote sustainable delivery options

Hatstore increases AOV by 15%

Scale internationally and manage your delivery offer with the no-code logic of Ingrid Checkout

Adlibris boosts conversion by 8% and cuts delivery costs by 10%

Use your delivery experience to achieve a competitive business growth

Syster P boosts AOV by 18%

A/B test your free shipping threshold to cover low-margin order costs

Elon achieves a 15% conversion increase

Looking for scalable growth? Optimize your online delivery offer with more shipping options and proactive tracking

Myrqvist offers 6 localized delivery options in each market

Be local, globally — offer convenience and be ready for international expansion

IDEAL OF SWEDEN boosts AOV by 7% in the Netherlands

Make data-driven business decisions about your shipping costs and conversion