Create standout delivery experiences

Embrace a delivery-first future by simplifying shipping, reducing costs, and offering more delivery options. You’ll boost customer satisfaction, loyalty, and drive higher ROI.

AUTOMATION

Putting control and power in your hands

Remove the stress of complex shipping, limited carriers, and rising costs.

Transport

Book, track, and manage all delivery orders in one dashboard — and cut transportation costs with our cloud-based transportation management system.

In-store

Turn stores into flexible, eco-friendly e-commerce hubs and send out your online orders even faster with store-to-door delivery solutions.

CASE STUDIES

Don’t just take our
word for it

"Before Ingrid, we spent a lot of time managing carrier integrations and vendors, building the missing parts ourselves. Ingrid made us self-reliant — we make the changes we need fast, and by fulfilling online orders from our stores we've lifted weekly revenue by 10%."
Hannah Bennett
Head of Digital, Paul Smith
"We used to make delivery changes without knowing whether we'd found the balance between conversion and shipping revenue. With A/B testing, we proved that raising the free shipping threshold doesn't have to damage the overall conversion. ”
Olivia Friberg
Last Mile Coordinator, NA-KD
"We don’t even talk about returns at the office anymore. With just a few clicks, we can handle digital return, exchange and claim requests from customers. The new system optimized both our internal operations and customer experience."
Aga Sajan
Return Specialist, Netthandelsgruppen
"Ingrid Tracking played a big role in our objective to reduce delivery-related customer support workload. Using a branded tracking portal and proactive delivery notifications, we were able to cut WISMO tickets by 89%."
Adam Gudmundsson
Head of E-Commerce, IDEAL OF SWEDEN
"By ranking shipping methods with Ingrid, we saw we could grow shipping revenue without compromising conversion. It gave us real insight into how our shoppers think and decide — insight that increases both customer value and business profitability."
Erik Claesson
Distribution and Logistics Manager, Cellbes
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Frequently asked questions

What is delivery automation with Ingrid?

Ingrid Transport is a logistics solution that helps retailers manage delivery options efficiently by connecting them with a network of carriers and providing automated booking capabilities. This automation streamlines order processing and allows retailers to offer flexible, reliable delivery solutions that enhance the customer experience.

How does Ingrid's delivery automation benefit retailers?

Ingrid's delivery automation helps retailers reduce operational complexity, improve accuracy, and save time. By automating carrier selection, shipping labels, and tracking updates, retailers can focus on growing their business while ensuring a seamless experience for customers.

Can Ingrid automate delivery for multiple carriers?

Yes, Ingrid integrates with a wide range of carriers, allowing you to automate delivery processes across multiple providers. This gives you flexibility and ensures you can choose the best carrier based on your customers’ location and delivery needs.

Does delivery automation improve the customer experience?

Absolutely. By automating delivery, Ingrid ensures faster and more reliable deliveries. Customers receive real-time tracking updates, and the process is streamlined, making the entire experience more convenient and transparent.

How does Ingrid handle delivery exceptions?

Ingrid’s delivery automation system is designed to handle exceptions by providing alerts and offering alternative solutions. Whether it's a delayed shipment or an incorrect address, Ingrid helps manage these issues swiftly, ensuring minimal disruption.