Optimize delivery for revenue growth.

Embrace a delivery-first future by offering more delivery options. Boost customer satisfaction, loyalty, and drive higher ROI.

DELIVERY STRATEGY

From carrier selection to return policy

Manage the decisions that affect your strategy, everything from picking the right carrier for the job to start charging for shipping.

Insights

Empower your decisions with data. Gain actionable insights and deliver better experiences for your customers.

Learn more

Experiments

Experiment with delivery pricing and options to boost shipping revenue without damaging conversion.

Learn more

CASE STUDIES

Don’t just take our
word for it

"Before Ingrid, we spent a lot of time managing carrier integrations and vendors, building the missing parts ourselves. Ingrid made us self-reliant — we make the changes we need fast, and by fulfilling online orders from our stores we've lifted weekly revenue by 10%."

Hannah Bennett

Head of Digital, Paul Smith

"We used to make delivery changes without knowing whether we'd found the balance between conversion and shipping revenue. With A/B testing, we proved that raising the free shipping threshold doesn't have to damage the overall conversion. ”

Olivia Friberg

Last Mile Coordinator, NA-KD

"We don’t even talk about returns at the office anymore. With just a few clicks, we can handle digital return, exchange and claim requests from customers. The new system optimized both our internal operations and customer experience."

Aga Sajan

Return Specialist, Netthandelsgruppen

"Ingrid Tracking played a big role in our objective to reduce delivery-related customer support workload. Using a branded tracking portal and proactive delivery notifications, we were able to cut WISMO tickets by 89%."

Adam Gudmundsson

Head of E-Commerce, IDEAL OF SWEDEN

"By ranking shipping methods with Ingrid, we saw we could grow shipping revenue without compromising conversion. It gave us real insight into how our shoppers think and decide — insight that increases both customer value and business profitability."

Erik Claesson

Distribution and Logistics Manager, Cellbes

Frequently asked questions

How does Ingrid help retailers optimize their delivery strategy?

Ingrid helps retailers fine-tune their delivery strategy by offering clear insights into metrics like fulfillment rates, delivery times, and carrier performance. With easy-to-use dashboards and actionable data, retailers can spot areas for improvement, make smarter decisions, and create a smoother experience for their customers.

Does a delivery strategy always entail having multi-carrier options?

Multi-carrier options is essential for offering personalized deliveries and greater convenience. Different carriers excel in different areas, such as speed, cost, or specific regions, allowing you to tailor delivery options to meet the unique preferences and needs of your customers.