The agentic operating system for retail delivery
DeliveryOS brings intelligence and decisioning across the delivery operation into one system. It decides how to promise, prioritize and price your delivery options to optimize revenue, profitability and trust with every order.
The intelligence foundation of DeliveryOS
Agentic DeliveryOS is built on intelligence gathered across millions of real delivery interactions. Shopper behavior, retail order and delivery data, as well as carrier performance come together to create a shared foundation of context that grows with every delivery.
- 01
Shopper intelligence
- Identity and behavior
- Preferences and intent
- Delivery interactions
- 02
Retailer intelligence
- Orders and outcomes
- Delivery performance
- Commercial and operational context
- 03
Carrier intelligence
- Performance
- Cost and speed
- Promise accuracy
- Delivery capabilities
What changes when delivery runs on one system
In most setups, the promise, the options and the shopper experience are each set by a different system with its own rules. With Ingrid Agentic DeliveryOS, they all draw on the same intelligence, so when conditions change, every decision adapts together.
More accurate promises
Build promises on real-time carrier performance and configure delivery options with a clear view of operational outcomes.
More profitable delivery choices
Prioritize delivery options based on real carrier cost and margin and automate carrier allocation to protect profit on every order.
More personalized experiences
Personalize delivery options, updates and returns based on shopper preferences and past choices; resolve delivery exceptions early.
From disconnected delivery to one operating system
Stitched together
Systems work in silos
Context lives in different places.
Decisions happen in isolation
Static rules only see part of the picture.
People bridge the gaps
Teams manually coordinate across the operation.
Learning gets lost
Outcomes don't continuously inform what happens next.
Built as one system
One connected operation
Data and context connect across the delivery operation.
Decisions use the full picture
Intelligence brings together the context needed for each decision.
The system coordinates action
Decisions can be executed across the delivery operation.
Every outcome adds intelligence
The system learns from outcomes and builds toward increasing autonomy.
Suggested resources
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