Agentic DeliveryOS: Delivery ready for AI agents. Read the announcement
Capture accurate addresses, pre-fill known shopper details and adapt checkout to each market, so every delivery decision after it runs on data you can trust.
Every country formats addresses differently, while shoppers make mistakes. Identify handles both at checkout, before the order is placed.
Faster checkout, fewer mistakes, a local address form shoppers recognize and trust.
Lower carrier error rates, cleaner data in OMS and WMS, and fewer manual address fixes.
Forms pre-configured to each country’s address standard and required fields.
Validated location data for CRM segmentation, communication and personalization.
The address completes as the shopper types and gets checked before the order is placed. If something looks wrong, a suggested address fixes it in one click.
Each country gets its own field order, address format and required fields. New markets open without rebuilding the form.
Known shoppers find their details already filled in and pick from saved addresses. Their details can also sync with your CRM.
of failed delivery attempts occur due to an address mistake
of shoppers say delivery experience influences loyalty
Identify cleans, formats and enriches every delivery address so it is ready for the carrier and the systems that act on it.
Format every address to the carrier’s rules, so orders ship without manual fixes.
Use precise coordinates for every address, with a clear alert when delivery is restricted.
Include company, VAT and tax ID fields; validate tax IDs through supported tax services.
Let shoppers add a billing address when it differs from their delivery address.
Show an exact delivery date at checkout, offer the options that work best, calculate delivery price by cart value
Offer branded tracking for every order, send delivery status updates before shoppers ask, help them change time and place en route
Identify is the shopper identity and address layer of Ingrid Agentic DeliveryOS. In checkout, it completes, validates and localizes delivery addresses as the shopper types and pre-fills details for known shoppers.
Yes. Identify replaces the address form and brings address capture, shopper identity and location intelligence together in one product.
As the shopper types, Identify suggests and completes the address. Before the order is placed, it checks the address for accuracy and completeness. If something looks wrong, the shopper sees a suggested address and can correct it in one tap.
Each market gets its own field order, address format and required fields. Phone prefixes are suggested from the shopper’s selected country, and company, VAT and PIN fields can be added where needed.
Yes. You can add custom address fields to capture the information your business needs, and an optional billing address for orders where it differs from delivery.
