Delivery intelligence that learns from every order
Ingrid AI orchestrates delivery windows, pricing and carrier optimization based on real delivery performance, instead of static rules. Each completed order makes the next delivery decision smarter.
Static delivery rules can't keep up anymore
Carrier performance shifts. Costs fluctuate. Customer expectations vary by market. Manual configuration leaves revenue on the table and breaks delivery promises you can't keep.
Ingrid AI
Intelligence that moves delivery from fixed configuration to adaptive execution across the entire delivery journey.
Delivery promised that hold
Windows and pricing reflect how deliveries really perform and what they actually cost.
Performance and profit aligned
Conversion and margin are balanced dynamically rather than managed through manual trade-offs
Gets smarter with every order
Every completed order strengthens the intelligence behind the next delivery decision.
From static to adaptive
Adapts across carriers, markets, and demand shifts within a single connected delivery system.
Results you can see.
Delivered every time.
17%
conversion boost at IDEAL OF SWEDEN
82%
shipping revenue increase at NA-KD
75%
shipping revenue increase at Apoteket
25%
more green deliveries at Kronans Apotek
Predictive delivery times
Each delivery promise is calculated from real performance data, replacing static windows with predictions that adjust automatically as conditions evolve. Fewer broken promises, higher conversion.
- Calculated per order
- Based on real performance
- Fewer missed promises
- Adapts as conditions change
Profit-optimized delivery
Stop choosing between conversion and margin. Profit-optimized delivery prices options based on actual cost, prioritizes efficient carriers, and protects profitability across every scenario.
- Margin protected per order
- Pricing reflects real cost
- Performance-based prioritization
- Profit and conversion aligned
Why intelligence matters
Carrier performance shifts. Costs fluctuate. Customer expectations vary by market. Static rules can't keep up, and with tighter margins, delivery becomes the differentiator.
Manual rules can't scale
Static configurations limit experimentation and widen the gap between what delivery could contribute and what it actually delivers.
Built for adaptability
Advantage comes from testing delivery thresholds, refining delivery promises, and executing with precision as markets shift.
Compound execution
Teams move from reacting to delivery outcomes to anticipating them. Learning strengthens with every completed order.
Agentic commerce
As AI agents influence purchasing decisions, operational performance determines which brands are ranked, chosen, and trusted.
Checkout
Intelligence in action
Delivery options adjusted automatically based on real performance, preference, and cost to balance conversion and margin.
Integrations
Connect your ecosystem
API-first platform that works with your carriers, commerce systems, and fulfillment operations.
Frequently asked questions
What is Ingrid AI?
Ingrid AI orchestrates delivery decisions based on real outcomes rather than static rules. It analyzes carrier performance, shopper behavior, and actual delivery costs to adjust how delivery is presented, promised, and priced. Instead of configuring delivery once and updating manually, the system adapts continuously.
How does Ingrid AI improve over time?
The system learns from completed deliveries. It tracks carrier reliability, shopper selection patterns, and actual order costs. Windows tighten where performance is proven and widen where delays occur. Rankings adjust based on cost efficiency, and pricing reflects real delivery cost across scenarios.
What results can I expect?
Retailers using Ingrid AI see tighter delivery windows where carriers perform reliably, pricing that protects margin while staying competitive, and carrier prioritization that reduces cost per order. The system learns from your delivery data, so results improve over time. Contact your Ingrid account team to discuss expected outcomes for your business.
Do I maintain control?
Yes. You decide which delivery methods are offered and how they are presented. Ingrid AI adapts delivery windows to real performance, prioritizes methods by cost efficiency, and aligns pricing with shipment economics. You have full visibility into how decisions are made and can adjust how delivery is configured at any time.
How do I get started?
Both Predictive Delivery Times and Profit-Optimized Delivery operate within Checkout using the order and delivery data you already generate.
Predictive Delivery Times is currently available in the Nordics, with global expansion coming in Q2.
Profit-Optimized Delivery is introduced in phases. Delivery method ranking by cost is available globally on request, with pricing based on delivery cost introduced next. Contact your Ingrid account team to enable Profit-Optimized Delivery.
