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Industry insights and expert commentary delivered by Ingrid.

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What is Buy Online, Return In-Store (BORIS)?

In-store returns of online orders are on the rise, and e-commerce retailers are focused on profitability in 2023.

Challenges and Goals in Sustainable Online Retail in 2023

An interview with Ben Lundberg, Supply Chain Manager at Nudie Jeans.

Glossary
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What is E-commerce Checkout?

Wondering what an e-commerce checkout is? Here's an explanation.

Checkout
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Delivery FAQ: Do You Need a Shipping Policy Page?

The most common questions running through the heads of online shoppers are related to order deliveries. Here’s what to do about it.

Delivery trends
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How to Offer Sustainable Last-Mile Delivery Options

The pressure for more sustainable last-mile delivery options has been on the rise. Here's how to join the future.

Delivery trends
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Consumer Delivery Expectations In The Delivery-First Era

Welcome to the delivery-first era, where consumer expectations go beyond fast and free shipping.

Checkout
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How to Fix Your Delivery Address Form

Most missed delivery attempts are caused by address mistakes. Here's how to fix your address form, then.

Delivery trends
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These Fashion Brands Are Not Doing Black Friday

With e-commerce sales dropping (and environmental concerns rising), here's what to do instead of Black Friday.

Delivery trends
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2023 E-commerce Statistics That Matter For Your Business

Here's what the 9 latest e-commerce statistics (actually) are, and what they mean for your business.

Delivery trends
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How to Make E-Commerce Delivery Profitable

Don’t be afraid to rethink your delivery strategy and start charging your customers for shipping. Here's why.

Checkout
All

Black Friday E-commerce Guide Like No Other (2023)

Here's how e-commerce businesses prepare for Black Friday, and how you can do it, too.

Checkout
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Increase Checkout Conversion With These 8 Tips & Examples

Having a hard time converting online shoppers? Try these 8 hacks to improve your checkout conversion rate.

Tracking
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E-commerce Order Confirmation Page: Do You Need a Receipt?

When shopping online, there’s rarely a detailed overview of an order after the purchase. Here's how to fix it.

Transport
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E-commerce TMS Systems: Comparison

We’ve done the research and compared some of the best TMS tools out there to help you find the right for needs.

Transport
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TMS: Benefits & Features for E-commerce

Staying in control of logistics is essential—both for your, and your consumers’ sake. Here's when a TMS comes in.

Delivery trends
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E-commerce Delivery Trends to Watch Out For 

E-commerce retailers can profit from deliveries despite the economic downturn by welcoming these three trends.

Tracking
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Best E-commerce Order Tracking Software in 2023: Comparison

We've done our research and compared the best order tracking solutions so you don't have to.

Tracking
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How To Improve Your E-commerce Order Tracking Right Now

Here's to close the gap between checkout and delivery with order tracking, and why it's important for your business.

Delivery trends
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Should You Offer Split Delivery? Best Practices For E-commerce

You might not realize it yet, but partial shipping has been on the rise. Here's why.

Checkout
All

Online Shopping Cart Abandonment: Reasons & Solutions

Struggling with cart abandonment? Let's see what can be done about that.

Tracking
All

E-commerce After-Sales Service: Best Practices

How to keep your customers engaged after the purchase? Provide stellar e-commerce after-sales service.

Checkout
All

How to Run E-commerce A/B Tests: Ideas, Examples & Tips

A/B testing is widely used across industries, including e-commerce. Here's how (and why) to leverage it.

Checkout
All

Checkout Optimization Guide That Makes a Difference

With all touchpoints being crucial to a seamless checkout experience, here’s what you can do to optimize your checkout process.

Improve your delivery experience

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