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Industry insights and expert commentary delivered by Ingrid.

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Seven Tips for Getting Your Online Delivery Promise Right

Here's your e-commerce guide for maintaining an accurate and reliable delivery promise at every purchase.

What is E-commerce CRO?

Need to improve the bottom line of your e-commerce business? Here's how you can increase sales, and more.

Tracking
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How to Reduce Customer Service Queries Post-Purchase

Keep consumers happy by managing delivery expectations and delivery promise from the start.

Glossary
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What is a Product Detail Page?

What's a product detail page? Find out why it's such an important part of the shopping journey.

Delivery Trends
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Welcome to the New Era of Retail and E-commerce

We're entering the delivery-first generation of commerce. How retailers can get ready for the new market?

Glossary
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What is Home Delivery?

What is home delivery, exactly? Check the definition along with common disadvantages.

Checkout
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E-commerce Checkout Pages: Best Examples in 2023

Here's what makes e-commerce checkout pages great — along with the top 10 examples.

Glossary
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What is TMS?

What does the acronym "TMS" stand for in e-commerce? Click to find out.

Checkout
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Best E-commerce Product Page: Tips & Examples for 2023

The better the pages, the higher the conversion. What’s the secret to a successful product detail page, then?

Glossary
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What Is Delivery Experience (DX)?

Not sure what "delivery experience" really means? Find out what it is with Ingrid Glossary.

Checkout
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What E-commerce Delivery Options Are There to Offer?

What are the most popular e-commerce delivery options, and which ones should you choose for your business?

Glossary
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What is E-commerce Checkout?

Wondering what an e-commerce checkout is? Here's an explanation.

Checkout
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Delivery FAQ: Do You Need a Shipping Policy Page?

The most common questions running through the heads of online shoppers are related to order deliveries. Here’s what to do about it.

Delivery trends
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How to Offer Sustainable Last-Mile Delivery Options

The pressure for more sustainable last-mile delivery options has been on the rise. Here's how to join the future.

Delivery trends
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Consumer Delivery Expectations In The Delivery-First Era

Welcome to the delivery-first era, where consumer expectations go beyond fast and free shipping.

Checkout
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How to Fix Your Delivery Address Form

Most missed delivery attempts are caused by address mistakes. Here's how to fix your address form, then.

Delivery trends
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These Fashion Brands Are Not Doing Black Friday

With e-commerce sales dropping (and environmental concerns rising), here's what to do instead of Black Friday.

Delivery trends
All

2023 E-commerce Statistics That Matter For Your Business

Here's what the 9 latest e-commerce statistics (actually) are, and what they mean for your business.

Delivery trends
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How to Make E-Commerce Delivery Profitable

Don’t be afraid to rethink your delivery strategy and start charging your customers for shipping. Here's why.

Checkout
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Black Friday E-commerce Guide Like No Other (2023)

Here's how e-commerce businesses prepare for Black Friday, and how you can do it, too.

Checkout
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Increase Checkout Conversion With These 8 Tips & Examples

Having a hard time converting online shoppers? Try these 8 hacks to improve your checkout conversion rate.

Tracking
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E-commerce Order Confirmation Page: Do You Need a Receipt?

When shopping online, there’s rarely a detailed overview of an order after the purchase. Here's how to fix it.

Transport
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E-commerce TMS Systems: Comparison

We’ve done the research and compared some of the best TMS tools out there to help you find the right for needs.

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