Report
Exclusive insights from the UK's top 100 retailers
Learn how to reduce costs and boost profits with data-driven delivery and returns strategies.
For e-commerce leaders in 2025
Is your retail brand shifting the focus from top-line growth to business profitability? If so, pricing your e-commerce delivery and returns must be one of the biggest questions your team wants to answer before 2026.
Delivery & Returns Pricing Strategy
An analysis of the UK’s top fashion retailers
Delivery and returns as revenue drivers
That's one of the main questions retailers are seeking to answer. Explore how the industry achieves the best customer experience in the most profitable way.
Insights
Insights gained from conversations with 45 of the UK’s top retailers as part of the Ingrid and Harper Concierge e-commerce event series in London.
Analysis
We compiled and analyzed online delivery and returns offerings from UK's top 100 brands, including ASOS, Boohoo, Next, and others.
Data
Data from over 130 million deliveries across Harper and Ingrid platforms. See how your delivery and return pricing compares to the to the UK industry and what to fix first.
Trusted by 250+ retailers
