Ingrid acquires return innovator Turnr - Click to read more

Ingrid acquires return innovator Turnr - Click to read more

Ingrid acquires return innovator Turnr - Click to read more

Ingrid acquires return innovator Turnr - Click to read more

Ingrid acquires return innovator Turnr - Click to read more

Ingrid acquires return innovator Turnr - Click to read more

Deliveries that fit people’s lives

Ingrid Delivery Platform connects merchants, carriers and consumers to create a better shopping experience for everyone

Building blocks for order deliveries

Optimized Checkout

Ingrid Checkout is a delivery selection module that integrates into your checkout page to present accurate delivery information for every customer (including delivery times, price, and available carriers).

Set up the desired delivery configuration and let the technology do the rest.

Full-circle Tracking

Ingrid Tracking starts when the order is placed, and ends when the order is delivered or picked up by your customer. Such a detailed post-purchase journey reduces delivery anxiety and the number of support issues.

No more dreaded “Where is my order?” questions!

Streamlined TMS

Ingrid Transport will help you achieve higher efficiency, save time and money, and connect with the right carrier partners.

When needed, introduce automated booking rules to always choose the best carrier product for the job (the least expensive, the most reliable, the fastest, or the most sustainable—it's all up to you).

Reinvented In-store

Ingrid In-store supports merchants like yourself in using brick-and-mortar stores as order fulfillment centers, both for last-mile deliveries and as pickup points across the globe.

By fulfilling orders in-store, you can offer much cheaper, faster, and greener deliveries — especially if the ordered items are already on-shelf.

Sustainable Returns

Ingrid Returns transforms post-purchase issues into positive consumer experiences. Our user flow converts up to 40% of returns into exchanges to retain your revenue and provides consumer feedback at scale to reduce future return rates.

Experience a new level of efficiency and sustainability in reverse logistics.

The all-in-one platform for your deliveries

Optimized Checkout

Optimize the online checkout experience with your customers in mind. Start offering more flexible delivery options and use checkout A/B testing to know what works.

Full-circle Tracking

No more dreaded “Where is my order?” questions. 
Keep your customers informed with ecommerce order tracking that begins instantly after the purchase.

Streamlined TMS

Make booking shipments more efficient, add new carriers, and cut transportation costs with a cloud-based transportation management system.

Reinvented In-store

Brick-and-mortar stores? Turn them into ecommerce hubs and send out your online orders even faster with store-to-door delivery solutions.

Sustainable Returns

Ingrid Returns transforms post-purchase issues into positive consumer experiences. Our user flow converts up to 40% of returns into exchanges to retain your revenue and provides consumer feedback at scale to reduce future return rates.

Experience a new level of efficiency and sustainability in reverse logistics.

The all-in-one platform for your deliveries

Hassle-free delivery

Optimize the online checkout experience with your customers in mind. Start offering more flexible delivery options and use checkout A/B testing to know what works.

Full-circle-Tracking

No more dreaded “Where is my order?” questions. Keep your customers informed with e-commerce order tracking that begins instantly after the purchase.

Streamlined TMS

Make booking shipments more efficient, add new carriers, and cut transportation costs with a cloud-based transportation management system.

Reinvented In-store

Brick-and-mortar stores? Turn them into ecommerce hubs and send out your online orders even faster with store-to-door delivery solutions.

Sustainable Returns

Ingrid Returns transforms post-purchase issues into positive consumer experiences. Our user flow converts up to 40% of returns into exchanges to retain your revenue and provides consumer feedback at scale to reduce future return rates.

Experience a new level of efficiency and sustainability in reverse logistics.

Why merchants choose Ingrid

Scale your business with Ingrid’s delivery experience platform that tailors to your needs.

Data-driven delivery strategy

Set up smart delivery rules that decrease your net delivery cost.

Explore Checkout

Unlimited carrier connectivity

250+ carrier products at your disposal. Add any carrier, free of charge.

Explore Tracking

Faster and greener delivery

Lower emissions and send out orders faster with store-to-door solutions.

Explore Transport

Advanced order tracking

Reduce delivery anxiety and the number of customer inquiries.

Explore In-Store

Join forward-thinking retailers in the delivery-first era

Scale your business with Ingrid’s delivery experience platform that tailors to your needs.

“Through Ingrid's checkout optimization we are able to create the best possible delivery experience for all customers, while benefiting from both conversion uplift and lower net delivery costs.”

Nicklas Törnqvist,

Supply Chain Manager, Adlibris

“Six months after implementing Ingrid, we’ve seen a positive impact on the checkout experience. The conversion already increased by 15%.”

Jakob Dahlner,

Chief Ecommerce Officer, Elon

“Reducing the number of customer support tickets has been a joint effort where Ingrid’s brand new Tracking page played a big role.”

Adam Gudmundsson,

Head of Ecommerce, Ideal of Sweden

“Since we have a store network, we saw the possibility to go more local and utilize store capacity, lower our operating cost, increase customer satisfaction and, most importantly, lower our carbon footprint. With Ingrid’s help, we were able to make this happen.”

Maria Johansson,


Chief Operations Officer, Nudie Jeans

“Ingrid's A/B Testing proved that setting a higher shipping price deviates negatively on conversion by 2.45%, however, the test showed an increase of 4.2% in average order value. Customers are willing to add more to the cart.”

Marcus Svensson,

Head of Data Science, Babyshop Group

Integrate with the best carriers

Entering new markets and scaling your business is a lot easier when you can offer the best carrier services.

Improve your delivery experience

You’re one step away from scaling your business. Book a demo to find out more.